问题单系统
In order to streamline support requests and better serve you, we utilize a support ticket system. Every request is assigned a unique ticket number which you can use to track the progress and responses online afterwards. For your ease trouble tickets are stored in your Control Panel so you can view all of your tickets, check for updates on any of them or add additional comment. Alternatively you can check for status on your opened tickets on our technical support site SupportIndeed.com, where using your ticket number and email you can read and update any of your tickets.
技术支持
通过单号系统
三个简易步骤:
1. 登录控制面板
2. 打开单号
3. 查看故障单状态
Before opening a ticket to our technical support staff, you may read our F.A.Q. Help as well as review Need Help areas inside your Control Panel.
登录您的控制面板
打开单号
在“支持中心”一栏，选择菜单“故障单”（Trouble Tickets）。
查看故障单状态
当您打开一个故障单时，系统会给您发一封邮件，包含一个单号，在列队中等待技术人员处理。使用单号您可以在我们的技术支持网站SupportIndeed.com，或是在控制面板查看您所提交的问题的状态。为了保证客户服务的质量，单号系统和所有沟通都由我们训练有素的督导人员监控。
所有价格包含增值税。
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